Terms of Service

Terms of Service

Last updated: April 11, 2025

Introduction

Welcome to chen.ist. These Terms of Service govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms.

Definitions

  • “Company”, “we”, “us”, or “our” refers to chen.ist.
  • “Services” refers to our website, products, and professional services.
  • “You” refers to the individual or entity accessing or using our Services.
  • “Content” refers to information, data, text, software, graphics, and other materials.

Account Registration

To access certain features of our Services, you may need to register for an account. You agree to provide accurate and complete information during registration and to keep your account information updated.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Services in any way that violates applicable laws or regulations
  • Use the Services to transmit any material that is unlawful, threatening, abusive, defamatory, or otherwise objectionable
  • Attempt to gain unauthorized access to any portion of the Services or any systems or networks connected to the Services
  • Use any automated means, including robots, crawlers, or data mining tools, to access the Services
  • Interfere with or disrupt the Services or servers or networks connected to the Services

Intellectual Property Rights

Our Intellectual Property

All Content included on the Services, such as text, graphics, logos, images, and software, is the property of chen.ist or its licensors and is protected by intellectual property laws. You may not use, reproduce, distribute, modify, or create derivative works from any Content without our express written consent.

Your Content

You retain ownership of any Content you submit, post, or display on or through the Services. By submitting Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute such Content for the purpose of providing and promoting our Services.

Payment Terms

If you subscribe to paid Services, the following terms apply:

  • Payment must be made in advance through our approved payment methods
  • Subscription fees are billed on a recurring basis unless you cancel your subscription
  • All fees are exclusive of taxes, which you are responsible for paying
  • We may change our fees at any time, with notice provided at least 30 days in advance

Termination

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use the Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Disclaimers

The Services are provided “as is” and “as available” without any warranties of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the Services will be uninterrupted, timely, secure, or error-free, or that any errors in the Services will be corrected.

Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall chen.ist be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or relating to your use of or inability to use the Services.

In no event shall our total liability to you for all claims arising from or relating to the Services exceed the amount paid by you, if any, for accessing or using the Services during the twelve (12) months immediately preceding the event giving rise to the liability.

Indemnification

You agree to indemnify, defend, and hold harmless chen.ist and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from or relating to your use of the Services or violation of these Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

Changes to These Terms

We reserve the right to modify these Terms at any time. We will provide notice of any significant changes by posting the new Terms on this page and updating the “Last updated” date.

Your continued use of the Services after any changes to these Terms constitutes your acceptance of the new Terms.

Contact Us

If you have any questions about these Terms, please contact us at:

  • Email: legal@chen.ist
  • Postal Address: 123 Tech Plaza, Suite 400, San Francisco, CA 94105, United States